Privacy Policy

Key points

• We collect only what a feature needs: account details, documents you attach to an application, payout details, and transaction records.
• Customer application documents go to the selected merchant; merchant verification documents are reviewed by authorized Lendbook administrators. We never sell personal data or run ad trackers.
• A merchant sees your payment history with them. They see your Lendbook-wide track record only if you choose to share it on an application.
• Payments use Paybucks; hosting uses Neon; email uses Resend. Google is involved only if you sign in with Google.
• You can access, correct, or delete your data and complain to the National Privacy Commission. Email the DPO to start.
• Loan and payment records are kept at least 5 years as required for financial record-keeping.