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Terms and Conditions

These Terms are a binding agreement between you and Lendbook. By creating an account or using Lendbook you accept them, together with the Privacy Policy, Cookie Policy, and Refund and Cancellation Policy.

Key points

  • Lendbook is a platform, not a lender. Every loan or paluwagan is a contract between you and the merchant named on it.
  • You must be 18 or older, give accurate information, and keep your account to yourself.
  • Merchants must disclose rates, fees, and penalties up front, follow Philippine lending and privacy law, and never use abusive collection.
  • Payment-provider fees are shown before you confirm and are not refundable once settled.
  • Your on-time and late payments form a track record. Merchants see more than their own history with you only if you choose to share it. A long-overdue payment pauses new applications until it is settled.
  • Use only lawful funds. Lendbook monitors transactions for money laundering, may hold payouts, and reports to authorities where the law requires.
  • Philippine law governs. Contact support first; unresolved disputes go to Philippine courts.

Full text · Effective October 26, 2026

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